A Grape Escape provides services for hot air balloon tours in Southern California. By sharing information with us, for example by reserving a tour, we can serve you better. As you use our services, we want you to be clear how we are using your information.
We have tried to keep it as simple as possible, but if you are not familiar with terms like cookies, IP addresses, pixel tags and browsers, we encourage you to read about these key terms from A Grape Escape's key-terms definitions first. Your privacy matters to A Grape Escape, so whether you are new or a long time guest, please take the time to get to know our practices – and if you have any questions email us.
We collect information to provide better services to all of our guests. This ranges from basic things like on what hot air balloon tour you would like to join us. To more complex details like your weight and if you are celebrating a special occasion.
We collect information in two ways:
Our goal is to be clear about what information we collect, so that our processes and procedures are well defined.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it is important to remember that many of our services may not function properly if your cookies are disabled. For example, parts of the reservation system may rely on cookies to temporarily store data that gets submitted when you reserve your tour. Some buttons and functionality may be impaired if you turn off 'java scripting' or if you 'block' images from your browser options settings.
Some of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Google, Bing or Yahoo.
We do not share personal information with companies, organizations and individuals outside of A Grape Escape’s businesses unless one of the following circumstances applies:
We will share personal information with companies, organizations or individuals outside of A Grape Escape when we have your consent to do so.
We provide personal information to our affiliates (outside companies that provide resources or access that is part of your tour or experience) or other trusted businesses or persons to process it for us, based on our instructions.
We will share personal information with companies, organizations or individuals outside of A Grape Escape if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: