Important Information for Our Customers


Health & Safety

We offer hot air balloon tours seven days a week, weather permitting at sunrise over the picturesque Temecula Valley wine country in Southern California. Flights are weather-dependent, and your safety is our first priority. To find out more about our health and safety procedures, please visit our Health & Safety Requirements page.

Duration & Schedule

Scenic flights are 60–75 minutes long. However, plan to spend up to three hours with us for your entire hot air balloon excursion. Meeting times vary from 5:30 – 6:30 am depending on the season. Due to the early morning hours overnight lodging is recommended.

Our Fleet

There are fifteen colorful hot air balloons in our fleet. Our hot air balloons and baskets have the latest innovations in design, comfort and safety and can accommodate two to sixteen passengers each. All our equipment is FAA certified, we are fully insured and licensed by the Public Utilities Commission TCP #11964-C.

Reservations & Booking

We accept reservations for any number of passengers from a single guest to groups of any size. RESERVATIONS ARE REQUIRED. A major credit card will reserve a date of your choice. Call us 951-699-9987, our friendly reservation specialists are available Monday – Saturday 9:00 am to 5:00 pm (PT) or book your flight online now!

Cancellation & Refunds

Our cancellation policy requires at least 72 hours’ notice for a refund; changes, cancellations, or no-shows within 72 hours are non-refundable.

Participation Requirements

Guests should be in good health, at least 4 feet tall, able to climb in and out of the basket unassisted, stand for an hour, and free of recent surgeries, back or leg issues, a cast, oxygen use, or pregnancy.

Special Occasions

Complimentary special occasion banner add-ons are available, including packages for birthdays, anniversaries, and more. Visit our Special Occasions page for more information on how we can help make your Temecula balloon adventure unique!